EagleSat Delivers Superior MotoSat Support

Here’s a long overdue shout out to the fine folks at EagleSat. This small family-owned business in Longmont, CO serviced our MotoSat satellite internet system the last time we had problems. Which was apparently not the last time. At the time we had trouble locking on to our Satellite, with frequent motor stall errors. My usual multiple calls to MotoSat for support, and their routine …

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How to monitor your F@#% Access Policy

During our stay at Landa Park in New Braunfels earlier this year, I thought we discovered the headquarters of HughesNet, our mobile satellite internet service provider. But it was just some company with the same name that I have decided to call the team at Hughes: FAPCo FAP (Fair Access Policy, aka: Data Cap) n: A download threshold assigned by Hughes to each HughesNet service …

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MotoSat: Keeping it local in Salt Lake City

F2 Cable Pinched in Satellite internet Dish Hinge Requires Re-Wrap The day before we were set to arrive at Vickers Ranch to settle in for our summer workamping jobs, our Datastorm F2 satellite internet dish stopped working. It refused to lock onto our satellite (91W).

We’ve experienced intermittent trouble and lengthy searches before getting online in the past. But this time it wouldn’t lock on at all. The dish went up, stopped at every bird in the sky attempting to identify the signal, only to continue searching. After calling MotoSat for help – and sending them a few photos of what we assumed was the problem – they determined that an “in house” repair was required to fix the issue.

MotoSat Datastorm F2 Cable DamageWith our online lifestyle, there was no way we could make it a week – let alone through the summer – without a serious hack job, and a way to find our satellite. So, we took a 900 mile round-trip detour to Salt Lake City for a factory repair at their headquarters.

The only other option was to remove the entire dish mount ourselves, get it off our roof somehow, and find a freight company to get it from Creede, CO to Salt Lake City for the repair. Not to mention re-installation. It was quicker and cheaper to just drive it there. And the trip turned out to be fun. Or at least interesting.

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Our Love/Hate Relationship with MotoSat

Motosat F2 Satellite Internet Dish in SnowJust the other day, I was thinking of writing about how much I love our satellite internet system. It provides us with connectivity even when we have no cell phone coverage camped deep in a National Forest campground, alongside a roaring stream, in the snow.

Then our Datastorm F2 refused to deploy. Luckily, we had made it back to civilization at Mountain Views RV Resort in Creede, CO with full hookups and WiFi. But now we are taking an 900 mile round-trip detour to Salt Lake City for a factory repair at MotoSat.

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Field Report: MotoSat Trouble

Our first day boondocking at Seedhouse Campground in the Routt National Forest, we had excellent connectivity with Satellite 91 West using our DataStorm F2 dish. The next few days however, we spent too much time trying to troubleshoot connectivity issues. In a previous life, this would have been frustrating. But it’s hard to get upset when your home office is deep in the woods with so much to do…

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