One of the most important factors we considered when deciding to purchase our new satellite internet dish was the service contract. There is none! Aside from the promise of instant internet access anywhere, that point alone had me sold.
As far as I know, MobilSat is the first Internet Service Provider to offer on demand bandwidth with no service contract required, and no FAP (Fair Access Policy). When we need bandwidth, we buy it, and we use it, however and whenever we want. It’s that simple!
Let me explain…
We spend a lot of time in very remote areas with limited or no cellular service. This is why we love having satellite internet, and value the investment we made in the new RVDataSat 840. The system allows us to get online and work from anywhere. Of course, that freedom comes with a price. In the past—or in the case of most cellular data providers—that price usually requires a commitment of up to two years.
These service contracts limit the amount of bandwidth you can use during a specified time frame. For instance, our Verizon shared data plan provides 10GB of bandwidth per month at a certain price which we could only get with a two-year contract. Our previous HughesNet satellite internet service was similar, it cost a certain amount per month but we had to commit to a one year contract.
Our HughesNet account had a daily FAP limit of 500MB within each 24 hour period. If we used more than that, service would be degraded to the point that it was basically useless until enough time had passed for the FAP to reset. Verizon network techs have informed me that data transfer speeds are throttled for all users based on a maximum number of simultaneous connections. And if you go over your monthly bandwidth limit, of course, you’re just automatically billed for the extra data.
Still with me?
None of this applies with our new Insta-Sat on demand satellite internet service. Instead, MobilSat allows us to purchase the bandwidth we need, and use it when we need it. We can basically purchase “chunks” of data, with discounts available for larger amounts. We can use that data as we need to, and when we need more, we just purchase another chunk.
So…say we need 25GB (good for three months), and happen to use it up in a couple weeks. We do not get billed for any overage. Download speeds do not slow to a crawl, they just stop. We simply visit our MobilSat user portal, purchase another plan, and we are immediately back in business!
Luckily, we haven’t had to do that yet. Watching your bandwidth usage, and monitoring your available data is always important! Our Insta-Sat service makes that simple. Here’s how it works…
How To Purchase On-Demand Satellite Internet Service
Another beauty about the RVDataSat 84o is that the system is totally plug and play. The included iDirect modem comes pre-commissioned, which means there was no lengthy process to get online once we had the dish installed. Within minutes after connecting the hardware, I had purchased our plan and was browsing the web.
When new Insta-Sat users deploy their dish for the first time—or if their data plan has expired or been used up—they are automatically directed to the MobilSat user portal.
There you have the option to purchase one of the on-demand service plans.
Select the plan you want, enter your account and payment information and you’re done.
The portal provides users with a snapshot of their available data, and detailed usage history by the month. You can add more bandwidth any time. The amount will be added to any remaining allowance you have, and the usage deadline extended accordingly.
For security reasons, the portal can only be accessed via the Insta-Sat network so your dish must be deployed to view your current account status or purchase more data. If for any reason you need to know how much data you have remaining, but you are not online with your dish, you can find out with a simple phone call to the MobilSat Support reps who have all been very prompt, knowledgeable and courteous the few times I’ve decided called with questions.
The User Portal also has a built-in ticketing system for technical support or billing questions and allows users to manage multiple accounts, if they have a fleet of internet-equipped vehicles or trailers for instance.
“Expensive” is Relative
Ever since I started sharing news about the new RVDataSat 840 system, we’ve received comments and questions from both genuinely interested potential users and the stereotypical naysayers. One common theme though tends to address the cost. One person on the Faceborg even questioned why we would ever pay that much when “Verizon is so much cheaper” per month. She didn’t get it. 🙄
The answer is simple: As Dave Ramsey once told us, This is a cost of lifestyle decision.
We can’t use our Mifi hotspot outside the Verizon coverage area. And we hate being tied to cell towers. Satellite internet clearly isn’t for every full-time RVer, but we wouldn’t be living—and working—on the road without it. And I for one, am happy to be enjoying on demand internet service, anywhere, without a service contact!